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Woodwinds Health Campus
Woodwinds is a collaboration between HealthEast Care System and Children's Hospitals and Clinics. The 86 bed hospital is a not-for-profit facility with oversight from both its Board of Directors and the HealthEast Care System Board of Directors. Woodwinds opened in August 2000 and is the only hospital in the southeast metro area.
Inpatient:
- Critical Care (ICU)
- Medical/Surgical Care
- Maternity Care
- Orthopaedic Specialty Center
- Cancer Care (oncology)
- Pediatrics
- Hospice Care
Outpatient:
- Surgery
- Radiology Care
- Heart & Lung Care
- Sleep Care
- Infusion Therapy
- Lab
Philosophy of care
At Woodwinds Health Campus, we've created an unprecedented healing environment that revolves around the needs of our patients and their families. We know that privacy, respect and empathy are extremely important during your hospital stay, which is why developed a compassionate service philosophy that supports our commitment to extraordinary patient care.
Compassionate Service Promise: Exceeding customers' expectations through caring and compassionate service is our privilege and our promise.
This promise of compassionate service is based on the Woodwinds value of treating all individuals with dignity, respect and empathy, placing the needs of those we serve above our own.
Holistic Care Model
Woodwinds is proud to be a leader in the health care community. Our philosophy of holistic care recognizes and respects the role of the individual and his/her family in the health care experience. At Woodwinds, we partner with patients and families to:
- Support families in their natural care giving roles
- Promote normal patterns of living
- Offer collaboration and choices in a healing environment
Patient-centered Care
The "patient-centered" care experience at Woodwinds begins the minute you walk in the door. From the spacious main entry to the convenient corridor spanning the length of the facility, patients are easily guided to the area of service they need, without having to wait in an admitting department. We designed the "point of service" system to make our patients as comfortable as possible, as quickly as possible, when they are in need of care.
Other examples of our patient-centered care:
- Patient rooms are designed with specific zones for care givers, patients and families. This design allows the care giver to remain close to the patient, but at the same time, giving the patient privacy. It's a unique model in that the care giver and the patient are able to build a relationship and sense of trust that is so very important to the healing process.
- All patient rooms are private, with individual temperature controls for comfort.
- Family accommodations, including sleeping areas, are part of each room's design.
- Dayrooms are located on each end of the patient floors. They offer calming views of the outdoors, as well as beverages and magazines.
- Patients can make their meal choices just prior to eating, rather than the day ahead. Meal selection is made through a spoken menu system that allows more convenience and choice.
But that's really just the beginning. The patient-centered model is woven into all aspects of the care experience. |
Video Clips
The Woodwinds Experience -
Compassionate Community
Hospital Care
Transforming Hospitals: Three Case Studies is part of a documentary produced by the Agency for Healthcare Research and Quality. One of the case studies featured Woodwinds Hospital and is available for viewing here.
The New Medicine is a documentary that premiered in March 2006 on PBS. It explores how hospitals - including Woodwinds - and clinics across the country are integrating high-tech medicine with whole person healing .
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Vision and Guiding Principles
At Woodwinds Health Campus, we've created an unprecedented healing environment that revolves around the needs of our patients and their families. We know that privacy, respect and empathy are extremely important during your hospital stay, which is why developed a compassionate service philosophy that supports our commitment to extraordinary patient care.
Vision
To be the innovative, unique and preferred resource for health by fundamentally creating the health care experience in a way that has not been done before.
Purpose
Promote health and healing of body, mind and spirit for all, through relationships, choices and learning.
Values
Compassionate Service
Ethical Practice
Meaningful Collaboration
Human Potential
Guiding Principles
- Deliver patient and family centered care that encourages and supports active involvement in one's own health care.
- Promote a seamless system that truly supports an environment of customer service, maximizing the collaborative nature of the campus.
- Use all resources responsibly, remembering the impact on the overall financial health of the organization.
- Challenge the status quo and apply innovative thinking by continuously embracing and implementing change.
- Create and sustain a healing environment that promotes health and quality of life in harmony with nature and spiritual awareness.
- Foster choice by providing a spectrum of care with integration of select complementary approaches to health and well being.
- Improve the health of the community by actively partnering to identify and address their priority needs.
- Create a culture supporting individual well being, fostering equal and respectful relationships and responding to the challenges of the future.
- Serve as a learning laboratory for the sponsor organizations, integrating new systems and processes when it is the right thing to do and utilizing existing systems where appropriate.
- Apply the efficiencies of ambulatory/outpatient services to the systems and processes across the entire campus.
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 Vision and principles
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Woodwinds Leadership
- Julie Schmidt, CEO
- Lynne Lillie, MD, Medical Director
- Tammy Arrigoni, Executive Lead - Human Resources
- Cindy Bultena, Executive Lead - Healing and Clinical Coordination
- Dina Fassino, Executive Lead - Marketing
- Cara Hull, Executive Lead - Systems and Process Integration
- Tom Schmitt, Executive Lead - Business and Support Services
To reach the administrative offices at Woodwinds, call 651-232-6880.
About HealthEast Care System
Woodwinds Health Campus is a member of HealthEast Care System. HealthEast is a network of integrated care services that serve the Twin Cities' East Metro and surrounding communities. These care services include:
- Hospitals
- Rehabilitation care
- Clinics
- Senior Care Facilities
- Specialty Care
HealthEast Executive Offices
559 Capitol Boulevard
St. Paul, MN 55103
HealthEast Board of Directors
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Leadership
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HealthEast Woodbury Clinic
Woodwinds Birch Center
1875 Woodwinds Drive
Woodbury, MN 55125
Appointments and main clinic number: 651-232-6700
Podiatry phone number: 651-326-5500
Fax: 651-232-6711
To print out a pre-registration form, click here.
Hours
7:30 am to 5 pm, Monday through Friday.
About the clinic
The multi-specialty Woodbury Clinic offers care for the entire family in one convenient location. In addition to our doctors, the medical staff includes certified nurse-midwives and certified pediatric nurse practitioners.
We offer:
- Family Medicine
- Internal Medicine
- Pediatrics
- Certified Nurse-midwives
- Osteoporosis Care
- Endocrinology
- Podiatry
The Woodbury Clinic offers state-of-the-art technology in a comfortable setting. As part of the Woodwinds Health Campus, our clinic's healing environment is enhanced by the surrounding woods and wetlands.
As your primary clinic, we work with you to make sure you get the most from our services and other resources in the HealthEast Care System.
For the convenience of our patients, HealthEast Diabetes Care offers education at the Woodbury Clinic. Click here to learn more.
Providers at the clinic
Family Medicine
Internal Medicine
Pediatrics
Certified Nurse-Midwifery
Osteoporosis Care
Endocrinology
Podiatry
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Related links
Pre-registration form
Other HealthEast Clinics that see patients at Woodwinds:
HealthEast Cottage Grove Clinic
HealthEast Oakdale Clinic
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Woodbury Clinic
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Woodwinds Health Campus
Woodwinds is a collaboration between HealthEast Care System and Children's Hospitals and Clinics. The 86 bed hospital is a not-for-profit facility with oversight from both its Board of Directors and the HealthEast Care System Board of Directors. Woodwinds opened in August 2000 and is the only hospital in the southeast metro area.
Inpatient:
- Critical Care (ICU)
- Medical/Surgical Care
- Maternity Care
- Orthopaedic Specialty Center
- Cancer Care (oncology)
- Pediatrics
- Hospice Care
Outpatient:
- Surgery
- Radiology Care
- Heart & Lung Care
- Sleep Care
- Infusion Therapy
- Lab
Philosophy of care
At Woodwinds Health Campus, we've created an unprecedented healing environment that revolves around the needs of our patients and their families. We know that privacy, respect and empathy are extremely important during your hospital stay, which is why developed a compassionate service philosophy that supports our commitment to extraordinary patient care.
Compassionate Service Promise: Exceeding customers' expectations through caring and compassionate service is our privilege and our promise.
This promise of compassionate service is based on the Woodwinds value of treating all individuals with dignity, respect and empathy, placing the needs of those we serve above our own.
Holistic Care Model
Woodwinds is proud to be a leader in the health care community. Our philosophy of holistic care recognizes and respects the role of the individual and his/her family in the health care experience. At Woodwinds, we partner with patients and families to:
- Support families in their natural care giving roles
- Promote normal patterns of living
- Offer collaboration and choices in a healing environment
Patient-centered Care
The "patient-centered" care experience at Woodwinds begins the minute you walk in the door. From the spacious main entry to the convenient corridor spanning the length of the facility, patients are easily guided to the area of service they need, without having to wait in an admitting department. We designed the "point of service" system to make our patients as comfortable as possible, as quickly as possible, when they are in need of care.
Other examples of our patient-centered care:
- Patient rooms are designed with specific zones for care givers, patients and families. This design allows the care giver to remain close to the patient, but at the same time, giving the patient privacy. It's a unique model in that the care giver and the patient are able to build a relationship and sense of trust that is so very important to the healing process.
- All patient rooms are private, with individual temperature controls for comfort.
- Family accommodations, including sleeping areas, are part of each room's design.
- Dayrooms are located on each end of the patient floors. They offer calming views of the outdoors, as well as beverages and magazines.
- Patients can make their meal choices just prior to eating, rather than the day ahead. Meal selection is made through a spoken menu system that allows more convenience and choice.
But that's really just the beginning. The patient-centered model is woven into all aspects of the care experience. |
Video Clips
The Woodwinds Experience -
Compassionate Community
Hospital Care
Transforming Hospitals: Three Case Studies is part of a documentary produced by the Agency for Healthcare Research and Quality. One of the case studies featured Woodwinds Hospital and is available for viewing here.
The New Medicine is a documentary that premiered in March 2006 on PBS. It explores how hospitals - including Woodwinds - and clinics across the country are integrating high-tech medicine with whole person healing .
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